Hey Jobseekers! Amazon is hiring Work From Home Customer Service Jobs. Working in such a multinational and advanced company not only provides you with a great opportunity but also gives a kick to your career. Especially if you are a fresher and want to begin your career like a pro then this is the chance for you. Any 12th pass can apply for these roles. So what are you waiting for? Go through the article and apply for the role which suits you!
Amazon is a multinational corporation that covers various fields like e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence under its umbrella. Founded by none other than Jeff Bezos on July 5, 1994, Amazon has become one of the most profitable, valuable, and humongous brands today. Something which started out as an online selling platform for books exclusively has its hands on almost every product in the present times. The company has created a great market for itself all over the world. The best part is that it stands as the second business to achieve $1 trillion in market capitalisation.
About Job roles in Amazon Work From Home Customer Service
Here Amazon is hiring for multiple roles which include virtual customer service and technical support roles that too in different locations. Let’s look at all the eligibility criteria, location & salary given for Amazon Work From Home Customer Service Jobs.
Your work will basically revolve around acting a helping hand and guiding the customers in order to provide them with a smooth experience. Dealing with any problems faced by them post-sales will be your responsibility. You will be contacting them through the mail, chat, phone, etc, according to the customer’s suitability. You will be expected to come up with quick solutions for their queries and problems. The roles amazon is hiring for are Customer service, technical support & Digital & Device Technical Support. These roles can be voice or non voice depending the business requirements.
- Any 12th pass/ Graduate / Post Graduate can apply for this role.
- Freshers as well as experienced can apply for these roles.
Skills Required for the Role:
- Fluency in the English language is a must.
- Should be able to communicate properly.
- Familiar with Windows XP, Microsoft Outlook, Microsoft Word, and Internet Explorer
- Comfortable working in rotational shifts.
Amazon is hiring in PAN India for this particular role. These locations include Pune, West Bengal, Madhya Pradesh, Coimbatore, Tamil Nadu, Delhi
These roles are available for WORK FROM HOME. Therefore, you just have to be present within these locations but you can work while sitting at your home or preferred location.
NOTE: These roles include International, voice/non-voice processes. So apply according to your own suitability.
Salary & Benefits Amazon Work From Home Customer Service
Salary given by amazon recruiters on Naukri is 2-3LPA depending on your location. Apart from the salary you can also enjoy perks like Over time and night shift allowance, Internet allowance – 1250 Per Month, Sodexo – Zeta meal – 1100 Per Month, Health Insurance etc.
Now you know everything about the job and its requirements, and now you need to prepare for the test. First, you have to fill out your Amazon Application. Make sure to Fill correct details to avoid any elimination due to wrong details.
After that, you have to give Aptitude Tests. This may include
- Numerical Reasoning tests
- Verbal Reasoning tests
- Logical Reasoning test
Prepare well for the Aptitude test. Most of the candidates get rejected in this test.
Versant Test- This test will assess your ability to communicate in spoken English
Work Style Assessment- This is a personality test to know what type of employee you are what values to bring to the organization etc. Hire Pro Technical Tests- If you are applying for a technical role, practice in preparation for your HirePro test in the relevant areas related to the role
Assessment Center- You will go through various competitive exercises to find out if are best for the organization
Final Interview- Prepare for the final interview and stay calm. Try to stand out from others.
Note- Each round is an elimination round and you need to give these tests in a very distraction-free environment. Ensure that your internet connection is on the best behaviour.
How to Apply:
Given below are the links for the all the roles on amazon’s website & apply according to the location given below. Make sure to go through all the jobs given and apply for the best suited for you for the best results. You just need to click on the link and move ahead with the procedure.
Before applying watch this Youtube video & follow it step by step so you don’t make any mistakes. You can check our our more job updates here