Hey Job Seekers! If you’re looking to kick-start your career with a well-known and respected company, we have exciting news for you. Here is Concentrix Hiring 12th Pass and Graduate Freshers. That’s right – this is a fantastic opportunity for those just starting out in the job market. Don’t miss out on this chance to explore various job roles at Concentrix. Act quickly, choose the position that interests you, and apply right away! This is an incredible opportunity for freshers to make their mark.
Contents
About Concentrix:
Concentrix is a leading global provider of customer experience (CX) solutions and technology services, dedicated to helping businesses streamline their operations and enhance customer engagement. With a strong focus on innovation and customer-centricity, Concentrix offers a comprehensive range of services, including customer care, technical support, sales, and back-office solutions. Serving a diverse array of industries, from telecommunications and retail to healthcare and financial services, Concentrix has established itself as a trusted partner for organizations worldwide. With a presence in over 40 countries and a team of dedicated professionals, Concentrix is committed to delivering exceptional value and driving business growth for its clients.
Concentrix Hiring 12th Pass Freshers
Concentrix is hiring for different job roles. All these job roles in Concentrix are for Freshers. So if you are a fresher candidate, don’t wait anymore. These multiple roles include Customer Support Advisor, Content Moderation Expert, Tech Support Advisor, and Foreign Language Advisor, KYC, AML & Risk Management Expert, Insurance Experts
The Customer Service Advisor I position involves interacting with customers through inbound and outbound calls or online channels, depending on the client’s needs. This role focuses on providing customer support and resolving common issues related to the client’s products or services.
The responsibilities include ensuring that the service provided meets the agreed-upon performance indicators and understanding customer needs by asking questions and using decision-support tools. The advisor should listen carefully to customers, show empathy, and build rapport while maintaining a courteous and professional demeanor. The role requires a basic understanding of the client’s products and services, accurate record-keeping, and participation in activities aimed at improving customer satisfaction and business performance.
Eligibility Criteria:
- Any 12th-pass candidate can apply for this role.
- Graduate freshers can also apply
- Freshers as well as experienced can apply for these roles.
Skills Required for the Role:
- Have good computer skills and knowledge of how to navigate software and programs.
- Communicate effectively through both written and verbal means.
- Show patience in all interactions with customers, maintaining a pleasant and professional attitude.
Locations and Salary:
Concentrix hiring for 12th Pass Freshers job roles in Gurugram, Noida and Bhubaneswar, Mumbai, Chennai, Vadodara, Kolkata, Ranchi, Bangalore,
According to Glassdoor, the average salary for the role of Advisor 1 and Advisor 2 in Concentrix ₹2,21,933 pa.
Application Process
Concetrix has 3 rounds of interview process while hiring for advisors-
- AMCAT – It is an assessment round that will check your grammatical skills and voice & accent.
- Round 2 HR – After you clear your AMCAT round you will be put through an HR round to ask general questions related to your location and all.
- Round 3 The rounds can be less or more depending upon the requirements and location.
How to apply:
Note- You can even do a walk-in into your nearby Concentrix office for a quicker response.
- Update your resume to match the job requirements.
- Click on the provided link.
- Create an account if required.
- Fill out the application form with accurate information.
- Upload your resume and cover letter (if applicable).